Data Protection Policy

1. Introduction

Rachel Willis Ltd is limited company registered in England and Wales with company number 15160742. Rachel Willis Ltd is committed to protecting the privacy and data security of our clients, partners, and website visitors. This Data Protection Policy outlines our commitment to handling personal data responsibly and in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Scope

This policy applies to all data collected and processed by Rachel Willis Ltd its employees, contractors, and third-party service providers.

3. Data Collection and Processing

3.1. Data Collection: We may collect personal information, including but not limited to names, email addresses, phone numbers, and payment information, as necessary to market and provide our services.

3.2. Data Use: We collect and process personal data for the following purposes:

• To market services.
• To provide coaching and other services to clients.
• To communicate with clients about their coaching sessions and program.

3.3. Data Retention: We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected and as required by law.

4. Data Security

4.1. Data Security Measures: We implement appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, and destruction. These measures may include encryption, access controls, and regular security assessments.

4.2. Data Access: Access to personal data is restricted to authorised personnel on a need-to-know basis.

5. Data Sharing

5.1. Third-Party Processors: We may use third-party service providers to process personal data, such as email marketing or payment processing. We will ensure these service providers comply with data protection regulations.

5.2. Legal Disclosure: We may disclose personal data if required by law or when necessary to protect our rights, safety, or the safety of others.

6. Individual Rights

Individuals have the following rights concerning their personal data:

• Access: The right to access their personal data.
• Rectification: The right to correct inaccurate data.
• Erasure: The right to request data deletion.
• Restriction: The right to restrict data processing in certain circumstances.
• Data Portability: The right to receive their data in a structured, commonly used, and machine-readable format.
• Objection: The right to object to data processing under specific conditions.

7. Consent

We will obtain the explicit consent of individuals before processing their personal data, and they have the right to withdraw their consent at any time.

8. Policy Updates

This Data Protection Policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify individuals of any significant changes.

9. Contact Information

If you have questions or concerns about our data protection policy or how we handle personal data, please contact our Data Protection Officer (DPO) at hello@rachelwillis.co.uk